I didn't get the ingredient

"I didn't get the prize, or only part of it was added to my account" Sometimes we hear from people who think they didn't get the prize or

Prepare button disappeared

"I could cook 2 recipes in my kitchen. I cooked one, now the other isn't available anymore either."

I have all the ingredients but can't click "Prepare"

"I have all the ingredients but can't cook a dish"

Same score on the Leaderboard

"If you have the same score as someone else, who wins?" If any members end up in the same score as someone else in the top 10 on any of the Leaderboards at the end of the week, the final ranking is ra...

Prize claim details

"I don't get the common types of ingredients." What rarity ingredients you get when you claim Food Game prizes in the participating traffic exchanges depend on two things:

Fridge upgrades

You can upgrade your fridge in order to be able to store more ingredients. You start off with the ability to store 2500 ingredients in total. For each level you upgrade your fridge, you can hold 250 e...

My referral ID disappeared

Special orders

"What are special orders?" Once every 20 minutes there will be a new, urgent Special order. It means that a random dish will come up in a list on the Special Orders page under the Cooking menu. You ca...

All my ingredients are gone

"All my ingredients are gone" If you have not logged in to your Food Game account for 6 months, your ingredients will expire and disappear from your fridge.

I can't see recipes in a cookbook

Recipes (from any cookbook) are only visible to you after you learn them. To learn them, you have to use Cooking Class tickets (both normal and gourmet).